Privacy Policy
Effective May 2026
Club Thai Massage respects your privacy. This policy explains what personal information we collect, how we use it, and how we keep it safe. It is consistent with the Australian Privacy Principles.
1 Information we collect
When you join the Members Club or contact us, we may collect:
- Your name
- Your email address
- Your mobile number
- Your membership type and join date
Payment card details are entered directly into our payment provider's secure checkout - we never see or store your card numbers.
2 How we use your information
We use your information to manage your membership, process payments, enter you into member prize draws, apply your member benefits, and send you membership-related updates. We may also send you offers and news if you have opted in.
3 Payment processing
Membership payments are handled securely by Stripe, our payment provider. Stripe processes and stores your payment details under its own privacy and security standards. Club Thai Massage does not store your card information.
4 How we store and protect your data
Your information is held securely within our membership and payment systems and is only accessible to authorised staff who need it to manage your membership. We retain your information only for as long as your membership is active or as required by law.
5 Sharing your information
We do not sell your personal information. We only share it with trusted service providers (such as Stripe) who help us run the Members Club, or where we are required to do so by law.
6 Marketing communications
If we send you marketing messages, you can opt out at any time by following the unsubscribe instructions in the message or by contacting us.
7 Your rights
You can ask us to access, correct, or delete the personal information we hold about you at any time. Just contact us using the details below.
8 Cookies
Our website uses minimal cookies, only where needed for the site and secure checkout to function. We do not use them to build advertising profiles.
9 Contact us
For any privacy questions, or to access, update or delete your information, contact us at hatthathaimassage@gmail.com or speak to the team at any Club Thai Massage location.